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Guide

Support & feedback

A short, specific report is usually enough to get a problem reproduced and fixed faster.

Where it lives

HandyDesk → Help & Feedback, or email info@handydesk.app.

Send these four things

  1. The page or part of HandyDesk you were using.
  2. What you clicked or tried to do.
  3. What you expected to happen.
  4. A screenshot or short screen recording when it helps show the problem.

For account-specific problems

Include the client, job, estimate, or other record name when it is safe to do so. Do not send passwords, API keys, or payment-card details.

What happens next

A specific report gives support enough context to reproduce the issue without making you explain the whole workflow again.

Good to knowScreenshots help. Cover private customer, account, and payment information before attaching them.