HDHandyDesk HelpOpen Team settings
← All guides
Guide

Team & access

Give people the workspace access they need without confusing team access with customer-facing pages.

Where it lives

Settings → Team.

Invite a teammate

  1. Open Team settings.
  2. Invite the person using the email address they will use for HandyDesk.
  3. Choose Operator for everyday jobs/customers or Admin for broader business management.
  4. Review, disable, or remove access when responsibilities change or someone leaves the business.

Roles

Operator can use HandyDesk but cannot manage team access. Admin can manage the business and team. Owner is protected ownership access and is not assigned from the normal invite form.

What happens next

The invited person joins the business workspace with the selected role; customer-facing public pages remain separate and do not require a HandyDesk team account.

Good to knowOwner access cannot be casually reassigned. Transfer ownership separately before changing the protected owner membership.